How to contribute?

We welcome your thoughts and views in the form of case studies, white papers, metrics, and best practices. Your thoughts would be shared with the larger community through our website. Please email a word document to

Why should you contribute?

By contributing to our knowledge base you can establish thought leadership, showcase your expertise and participate in the annual conference. Should your contribution be informative and distinct, it may be published under the Custommerce column in leading dailies or techno journals.


Find out if there is any upcoming custommerce event in your city today. See the Custommerce Calendar.


in publications

Custommerce to focus on customer management

THOUGHT leaders and senior business executives from various industries would converge to debate issues relating to customer interaction and evolve customer management strategies...



A service opportunity missed?
Tuesday, 12 Nov, 2013 12:00 PM

Service Evasion
Wednesday, 24 Jul, 2013 09:00 AM

The expectation dry-up?
Thursday, 04 Jul, 2013 07:00 PM