Contribute

How to contribute?

We welcome your thoughts and views in the form of case studies, white papers, metrics, and best practices. Your thoughts would be shared with the larger community through our website. Please email a word document to info@custommerce.org

Why should you contribute?

By contributing to our knowledge base you can establish thought leadership, showcase your expertise and participate in the annual conference. Should your contribution be informative and distinct, it may be published under the Custommerce column in leading dailies or techno journals.

events

Find out if there is any upcoming custommerce event in your city today. See the Custommerce Calendar.

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in publications

Now, a tool to measure customer satisfaction

How does your brand score on customer satisfaction? Does it delight or disappoint? Custommerce Service Excellence Foundation has developed a tool to measure customer experience levels across brands and categories...

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blog

A service opportunity missed?
Tuesday, 12 Nov, 2013 12:00 PM

Service Evasion
Wednesday, 24 Jul, 2013 09:00 AM

The expectation dry-up?
Thursday, 04 Jul, 2013 07:00 PM

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